Privacy Policy

At Vital Life Functional Medicine, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or communicate with us online.

Your phone number will be handled in accordance with our Privacy Policy, available at https://www.vitallifefunctionalmedicine.com/general-5-1. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

1.Product Description

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

By providing your mobile phone number, you consent to receive SMS messages from Vital Life Functional Medicine related to appointment confirmations/cancellations and/or questions regarding possible scheduling opportunities

Message frequency may vary.
Message and Data Rates: Standard message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying with "STOP" to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.

2. Information We Collect

We may collect the following types of personal information:

Your name, email address, and phone number (e.g., through our contact forms, CHARM Health scheduling, or when calling us)
Any information you provide during phone or video communications (e.g., through Dialpad)
Technical data like your IP address, browser type, and device information via cookies or analytics tools

3. How We Use Your Information

We use the information we collect to:

Respond to inquiries and provide care-related services
Schedule appointments and follow up with patients
Improve the performance and functionality of our website
Comply with applicable laws and regulations

4. Third-Party Services

We may share limited information with trusted third-party tools solely to operate our practice and website, including:

Dialpad (for calls or messages)
CHARM Health (for patient scheduling and health records)
Google Analytics (to understand website traffic and usage)

These services are required to protect your information and not use it for unrelated purposes.

5. Cookies & Tracking

We may use cookies or similar technologies to enhance your user experience and collect anonymous data about site use. You can modify your browser settings to limit or disable cookie tracking.

6. Data Protection

We take appropriate technical and organizational steps to safeguard your personal data from unauthorized access, alteration, or misuse.

7. Your Rights

You have the right to:

Request access to the personal data we have about you
Ask us to update, correct, or delete your information (as permitted by law)
Contact us with any privacy concerns

7. Contact Us

Help and Support
If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at info@vitallifefunctionalmedicine.com.

If you have any questions about this Privacy Policy, or how we handle your data, please contact:

Vital Life Functional Medicine
📞 (207) 220-2267
📧 info@vitallifefunctionalmedicine@gmail.com
🌐 www.vitallifefunctionalmedicine.com